Gwen Kunkel

New Castle Artisan Concrete Resurfacing

Gwen Kunkel is more than just a business owner; she is a trailblazer in the home improvement industry, a dedicated family matriarch, and a passionate advocate for innovative, cost-effective renovations. As the President and Owner of New Castle Artisan Concrete Resurfacing, Gwen has spent years perfecting the art of transforming tired, cracked, and weather-beaten concrete into stunning works of architectural beauty.


Under her leadership, New Castle Artisan has grown into a highly respected, woman-owned business serving communities across South Jersey and Southwest Florida. But for Gwen, the business is about much more than mixing polymers and sealing driveways—it’s about preserving family values, delivering unmatched craftsmanship, and treating every client's home as if it were her own.


Master of Concrete Repair and Resurfacing


When it comes to concrete, Gwen’s philosophy is simple: Why replace when you can reinvent?


With over three decades of combined industry experience, Gwen recognized early on that homeowners were often told they had to undergo expensive, invasive, and labor-intensive concrete replacement for cracked patios or sunken pool decks. She knew there was a better way. Today, Gwen is recognized as a leading expert in concrete repair and resurfacing, utilizing specialized polymer-cement blends that offer unmatched durability and aesthetic appeal.


Her deep technical expertise lies in solving complex concrete problems that other contractors shy away from. Rather than just patching a crack—which often looks unsightly and fails over time—Gwen and her team employ a unique carving system. They incorporate existing damage directly into beautiful, custom-stamped patterns, turning a structural flaw into a permanent design feature. From restoring expansive commercial parking lots and fading stamped concrete to completely reinventing residential pool decks, driveways, and even indoor fireplaces, Gwen’s profound knowledge of polymer adhesion and weather-resistant sealants has set the gold standard in her industry.


A True Family Affair


If you ask Gwen what the secret to New Castle Artisan’s enduring success is, her answer is immediate: her family.


New Castle Artisan is proudly family-owned and operated, and Gwen wouldn't have it any other way. She works shoulder-to-shoulder with her brother, Paul Randall, who serves as Vice President, along with other members of her family. For Gwen, getting to work alongside her loved ones every single day is one of her greatest joys.


In an industry known for high turnover, the tight-knit family dynamic at New Castle Artisan translates directly into the quality of their work. Because the entire family works together, they share a unified standard of excellence and a deep, personal stake in every project they take on. They enjoy the collaboration, the shared problem-solving, and the shared pride that comes with stepping back and looking at a beautifully finished patio or driveway. This warmth and harmony organically extend to their customer service. When you hire New Castle Artisan, you aren’t just hiring a contracting crew; you’re being taken care of by the Kunkel family.


Life Beyond the Concrete: A Proud Grandmother


While Gwen takes immense pride in her business and her mastery of decorative concrete, her most cherished title isn't "President" or "Owner"—it’s "Grandmother."


When she isn't managing job sites, consulting with homeowners, or exploring new polymer technologies, Gwen’s world revolves around her grandchildren. Being a proud grandmother grounds her and provides a constant reminder of what truly matters. She loves creating lasting memories with her family, watching her grandchildren grow, and passing down the core values of hard work, integrity, and kindness that she brings to her business every day.


Gwen’s role as a grandmother heavily influences her professional life, too. She understands that a backyard patio isn’t just a slab of cement; it’s the foundation for family barbecues, birthday parties, and quiet Sunday mornings. A safe, splinter-free, slip-resistant pool deck is where children learn to swim and where grandparents watch from the sidelines. Because she values her own family’s spaces so deeply, she is fiercely dedicated to creating safe, beautiful, and lasting environments for her clients' families.


Driven by Integrity and Innovation


Since officially incorporating New Castle Artisan in 2014, Gwen has maintained an A+ rating with the Better Business Bureau and has been recognized in Best of House and Home Magazine. She is deeply committed to sustainable business practices—ensuring that her team's resurfacing methods require no heavy, landscape-destroying machinery, allowing clients to upgrade their homes without the headache of a massive demolition site.


From the snowy winters of South Jersey to the blazing sun of Southwest Florida, Gwen Kunkel has proven that with the right expertise, a commitment to quality, and a family-first mindset, any foundation can be rebuilt stronger and more beautiful than before.


Ready to transform your home's concrete surfaces? Gwen and her family are ready to bring their decades of expertise to your doorstep. Don't spend thousands tearing out old concrete when New Castle Artisan can restore and beautify it for a fraction of the cost.